Shipping policy
Shipping Policy
At Guido Tavolo, we carefully prepare every order to ensure your table décor arrives safely and ready to elevate your home.
Order Processing
Orders are processed within 1 to 3 business days after purchase.
Orders placed on weekends or public holidays will begin processing on the next business day.
Delivery estimates begin after order processing is completed.
Shipping Destinations
We currently ship exclusively within the United States.
Shipping Methods & Rates
- Standard Shipping — $4.90
- Tracked Shipping + 90-Day Extended Protection — $6.90
Tracked Shipping + 90-Day Extended Protection includes tracking services and eligibility for our optional 90-Day Extended Protection program. Full details are available in our Return & Refund Policy.
Estimated Delivery Time
Once shipped, most orders arrive within 6 to 9 business days.
Delivery times are estimates and may occasionally vary due to carrier delays, weather conditions, customs processing, logistics disruptions, or periods of unusually high demand.
To provide a wide selection of products and maintain competitive pricing, orders may be fulfilled and shipped from international fulfillment centers operated by our logistics partners.
Estimated delivery times shown in this policy already account for international processing and transportation.
Order Tracking
Tracking information is sent by email within approximately 24 hours after your order leaves the warehouse.
You can use the tracking details provided to follow your shipment's progress.
Customs, Duties & Taxes
All applicable shipping charges are displayed during checkout.
Customers are not expected to pay additional customs duties or import fees upon delivery.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before completing your purchase.
Guido Tavolo is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided during checkout.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible so that we can investigate and assist you.
Returns & Refunds
If you would like to return an item, please refer to our Return & Refund Policy for complete information regarding eligibility, procedures, and refunds.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: hello@guidotavolo.com
Phone: +1 914 677 0954
Address: 96 Allée Anne Godeau, 93100 Montreuil, France
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)
SIRET: 95406205500015